my practice and approach

Hi! I’m Poonita, a licensed esthetician passionate about helping people achieve their personal care goals. I aim to create an environment where people feel comfortable and trust my expertise as I craft a tailored experience. My practice combines science-based treatments with relaxation practices to rejuvenate the mind and body. I offer to my clients comprehensive and customized experiences designed for all skin types by integrating advanced techniques with a profound understanding of how skin responds to chronic conditions, environmental stressors, and major life changes. I am dedicated to helping you achieve a vibrant, healthy, and authentic sense of self.

your questions, my answers.

getting started

  • Facials, brow and lash services, body hair removal. full service menu is available here.

  • all appointments must be booked through mangomint. All inquiries will be directed to book online.

    i do not accept walk-ins and do not schedule appointments through social media DMs.

  • please allow at least 12 hours for replies before reaching out again. I’m not ignoring you, I promise.

    call or text: not yet available

    Email: info@ptheesti.com

    or submit a message here!

  • while my services are priced with consideration to many factors (ie: skill and expertise, cost of supplies, physical labor, product value, local income demographic, and so on), I equally value the money that you spend. All services include the maximum benefit of your time with me. after-care is provided for services requiring them. i do not have charge for add-ons (listed below)

    • facial product add-ons: lip treatments, eye treatments, scalp treatments, LED light therapy

    • brow and lash add-on: tint for color boost

    gratuity is never expected. An honest review, a friend/family referral, or your consistent rebooking is greatly appreciated.

  • 500 lbs / 226 kgs maximum weight capacity

    ADA compliant for height adjustability, minimum height of 1ft 3 in (15in)

    width of upper body section: 3ft 8in (44in)

facial services

  • All new clients are encouraged to start with a skin consultation (virtual or in-person) before receiving their facial. This allows me time to review your intake form, assess your skin, ask questions, discuss your goals, and create a personalized plan. This step is how we ensure every appointment is customized to your needs.

    Don’t want a facial but need help with at-home skincare? Skin consultations can be booked as stand-alone appointments.

    returning clients may book their desired facial without a skin consultation.

    intake forms and waivers are required for all clients, returning and new.

  • My expertise and experience in helping people with the following concerns:

    • acne

    • pigmentation

    • sensitive skin conditions (rosacea, eczema, psoriasis)

    • aging concerns (i am not an “i want to stop aging” kind of gal btw)

  • dermaplaning, ultrasound, ultrasonic, microdermabrasion, LED light therapy, chemical peels.

    As I grow my business, modalities will be added (or removed) to this list as client needs for additional treatments are identified.

  • place phone on do not disturb or silence the ringtone and vibrations.

    If possible, arrive with bare skin or minimal makeup. not essential, but helpful.

    use the restroom before service.

    if needed, clarify payment method changes before the appointment begins.

    share any changes to medication, routines, skin conditions, or other information related to your service.

    follow pre and post care instruction.

  • To maximize the benefits of your facial, i recommend waiting at least 24 hours before applying makeup. For dermaplaning, chemical peels, and microneedling services, post-treatment downtime varies and specific after-care instructions will be provided.

  • Avoid direct sun exposure, thermal suites, hot yoga, workouts that cause excessive sweating, full body water submersion, and skincare with active ingredients for at least 48–72 hours (cleanse, moisturize, protect only).

    apply SPF 30+ sunscreen daily, especially after exfoliating treatments or peels. Personalized after-care instructions will be provided at the end of every session.

  • appointment frequency can vary between 3–6 weeks and is based on your specific concerns, treatment plan, and personal care goals.

hair removal, lash, brow services

  • no, a skin consultation is not required for hair removal, brow, or lashes services but can be added to these appointments if you seek skincare guidance.

    intake forms and waivers are required for all clients, returning and new.

  • place phone on do not disturb or silence the ringtone and vibrations.

    If possible, arrive with bare skin or minimal makeup.

    use the restroom before service.

    if needed, clarify payment method changes before the appointment begins.

    share any changes to medication, routines, skin conditions, or other information related to your service.

    follow pre and post care instruction

  • Hair removal: Avoid direct sun exposure, thermal suites, hot yoga, workouts that cause excessive sweating, full body water submersion, and skincare with active ingredients (retinol, AHAs, BHAs) for at least 48 hours.

    Lash lift and brow laminations: avoid water or moisture touching your lashes or brows from cleansing, showering, swimming, rain, sweat, and steam. Do not apply mascara, eyeliner, eye creams, or lash serums near your eyes. Avoid rubbing your eyes or sleeping face-down on your stomach. Use the provided lashes and brows conditioner and brush once daily.

  • hair removal: 3–6 weeks, varies based on personal care needs and hair growth.

    lash lifts and brow laminations: due to the chemical processing to your lash and brow hair, these services must have at least 6 weeks in between each treatment to avoid over-processing and damage. appointments will be canceled and service denied if booked too early.

policies

bookings and payment

appointments require a valid credit or debit card on file.

health history and service intake forms must be complete before service.

individuals 18 years old and under must be accomanpanied with their guardian for all appointments.

health and privacy

to maintain public health and safety, please reschedule your appointment if you have an active viral, fungal, or bacterial infection. treatment will be denied for individuals with active infections.

Disclosure of health and personal data is strictly confidential.

space for all

as i work from a shared space, please limit device usage within the building to preserve a calm environment. please place devices on silent or do not disturb.

for to building safety, please do not bring guests to appointments unless otherwise communicated and agreed upon. please communicate in advance if accommodations are required for groups of 2 or more.

Cancellations & no shows

kindly request at least 24 hours' notice to cancel or reschedule your appointment. Appointments that are canceled, rescheduled, or no-showed within 24 hours of the original appointment time will be charged 100% of the service fee.